Legal Center
Status: Draft v0.9 — 11 August 2026 — legal and operational review required before publication. Current provider: Heritage Timepieces AB, org. no. 559491-1157, VAT SE559491115701, Kungsgatan 2C, 223 50 Lund, Sweden. Entity notice: Klocktech AB is under registration and is not the current contracting party. Registration alone does not transfer an agreement. Contacts: legal@heritagetp.com (legal/privacy) · info@heritagetp.com (general).
Klocktech is designed as a private B2B inventory and publishing tool, not as an online marketplace or public social platform. Because it stores information supplied by Customers at their request, some functions may nevertheless qualify as a “hosting service” under Regulation (EU) 2022/2065 (the Digital Services Act or “DSA”). The legal classification must be completed for each production feature before launch; it depends on the actual storage, transmission and dissemination design, not the product label.
This page states the conservative process that applies to the extent the DSA governs a Klocktech function. It does not claim an exemption based only on company size. Any micro- or small-enterprise exemption must be assessed obligation by obligation, recorded and reviewed when headcount, turnover, ownership or functionality changes.
Recipients of the Service and any person reporting allegedly illegal hosted information may contact legal@heritagetp.com. Swedish and English are accepted. Heritage Timepieces AB is established in Sweden and is the current provider; Klocktech AB under registration is not the provider.
Before a DSA-covered function launches, the Provider must confirm that this address is monitored, permits direct and rapid electronic communication, is not solely automated, and can route urgent notices. The same address is the proposed electronic point of contact for Member State authorities, the European Commission and the European Board for Digital Services until a separate verified authority route is published.
The Agreement identifies restrictions on Customer information and use, including illegality, infringement, counterfeit or stolen goods, harmful code, privacy violations, unauthorised watch data and the hard prohibition on collecting another dealer's data. Enforcement may include refusing an upload or publication, reducing visibility within the Service, quarantining an already received item, suspending a feature or account, or deleting information where lawful and proportionate.
Klocktech will apply restrictions diligently, objectively and proportionately, considering the rights and legitimate interests of affected parties. A material moderation decision should receive human review. Any automated detection used, its purpose and its material effect must be described in the applicable terms. Klocktech will not perform general monitoring and will not search marketplaces, crawl external sites or fetch a reported third-party URL as part of moderation.
Until a verified in-product form is available, an electronic notice may be sent to legal@heritagetp.com. To enable a precise assessment, it should include:
A notice about an external site alone does not authorise Klocktech to retrieve that site. The reporter should identify the information already hosted by Klocktech and attach the minimum lawful evidence. Any evidence is isolated in a restricted legal-case system; it is not indexed, copied or used in product inventory, tenant search, AI, reference or market datasets, and is not exposed to Customers except where lawful procedural disclosure requires it. Prohibited dealer payload is promptly deleted or minimised under the applicable retention and incident rule. Where the notifier provides electronic contact details, the Provider acknowledges receipt without undue delay, before determining validity or completeness. The Provider will then decide in a timely, diligent, non-arbitrary and objective manner, taking urgency and potential harm into account. It will inform the notifier of its decision and available redress where required.
Where the DSA requires it, a Customer affected by a restriction will receive a clear and specific statement of reasons covering the information concerned, the restriction and territorial scope, the principal facts and circumstances, whether automated means were used, the legal or contractual ground, and available internal or external redress. Information may be withheld only where a lawful exception applies, including certain deceptive high-volume commercial content.
A Customer may ask legal@heritagetp.com for human reconsideration. If a Klocktech function is classified as an online platform rather than only a hosting service, the Provider must implement the additional Article 20 complaint process, out-of-court dispute information and Transparency Database workflow before that function launches. No public dissemination feature may be enabled on the assumption that the private SaaS classification automatically applies.
Orders from competent authorities concerning illegal content or recipient information will be authenticated, scoped, handled and reported as the DSA and applicable law require. The Provider will retain a minimised audit record of notices, assessments, actions, automated involvement, statements of reasons and reviews for the applicable legal and claims period, with access controls and privacy safeguards.
Before launch, Klocktech must determine and document the applicable DSA transparency-reporting duties, any properly available exemption, the Swedish Digital Services Coordinator route and whether any statement must be submitted to the European Commission's DSA Transparency Database. The operational workflow must distinguish illegal-content decisions from ordinary technical failures and must not expose another Customer's confidential data.
This process does not make Klocktech a watch marketplace, rights adjudicator or monitoring service and does not create a crawler, competitor-search tool or third-party dealer database. It governs only information already supplied to or stored in the Service through an authorised Customer workflow. The no-other-dealer-data boundary remains absolute.